Blog

October 14th, 2014

This incredible hideaway has been hailed as Australia’s only legitimate six-star resort – yet most of the population has either never heard of it, or doesn’t know what, exactly, it is.

Emirates Wolgan Valley Resort & Spa, Australia’s most environmentally responsible tourist destination, is set amidst the stunning scenery of the rugged Greater Blue Mountains World Heritage Area. The unique spa resort is built around a fully restored homestead and nestles within its own private conservation and nature reserve.

Here you can eexperience a huge array of native wildlife and learn about Aboriginal history in a variety of traditional outdoor activities led by highly knowledgeable Field Guides.

With 40 free-standing suites, each with its own private pool and terrace, a Timeless Spa, world-class dining with an emphasis on local and organic produce, along with exemplary service, Wolgan Valley Resort & Spa is the place to make memories.

Topic Articles
October 14th, 2014

While some wearables such as fitness trackers are designed to help the user in bettering themselves, Pavlok takes things a little further. The device, which can be worn as a bracelet or placed elsewhere on the body, aims to break bad habits by shocking the wearer when they stray from the right path.

The concept of the Pavlok is simple, if perhaps a little extreme. When a user gets the device, a companion app is downloaded and the habits they want to kick are selected. It’s then placed somewhere on the body (either worn as a wristband or attached to the skin via adhesive stickers) and it will either beep loudly, vibrate or shock wearers if they slip up and perform one of the forbidden tasks. The team behind the product claims that adding accountability to commitment can increase your chance of success by up to 80 percent.

The company provides a list of bad habit suggestions to be linked with the Pavlok, with examples including wasting time online, sitting still for too long, going into fast food restaurants or hitting the snooze button when your morning alarm goes off.

At its core, the Pavlok is an activity tracker, packing an accelerometer that keeps tabs on the user’s steps, activity and sleeping patterns. Its ability to administer a jolt to the wearer (which is apparently roughly equivalent to a static shock in intensity), is its wackiest feature, but its day to day use is designed more towards vibrations, audio alerts and LED indicators to act as behavioral indicators, steering the user away from their bad habits. Though it can also post about your bad behavior on social networks like Facebook.

The device connects to iOS and Android smartphones via Bluetooth 4.0, and the company has produced an API for the product that it hopes will get developers on board to significantly expand and refine its functionality.

Pledges for a Pavlok on Indiegogo start at US$129, with the final retail price expected to rise to $149. If all goes to plan, shipping should start in April 2015.

Have a look at the pitch video below for a taste of what’s on offer.

Topic Articles
October 14th, 2014

When starting a business, servers and networking equipment can be a significant expense. To reduce this burden, many businesses are turning to cloud computing. Cloud computing provides a number of benefits including improved scalability, cheaper support, and automated backups. As a result, you have more time and energy to spend on other business needs. Here is an overview of what cloud computing has to offer.

What Is Cloud Computing?

Cloud computing (also known as hosted services) is a vague term. It can be anything from data storage on large corporate servers to using Espire IT to host your company’s email and virtual desktops. In cloud computing, a program or application runs on a network of remote servers hosted on the Internet. Unlike applications on personal computers, these programs and applications can run from anywhere in the world. Cloud computing relies on dynamically scaled resources which makes it both efficient and affordable for smaller businesses.
Since these programs and applications can run from anywhere in the world, who do you trust with your data? With cloud computing, you’re getting the benefits of scalability but with that comes the risk of putting your data into the wrong hands. It’s important to ensure that the organization you’re trusting with your data is reliable and is protecting your information as if it was their own.

The Advantages of Cloud Computing

One of the biggest advantages of cloud computing is the flexibility it offers in terms of scaling server resources. A major concern when purchasing computing equipment is whether or not the purchase will scale as your business grows. If you buy equipment that only covers current needs, you’ll likely need to buy additional equipment in the future. Most network engineers tell you to buy extra equipment up front so you can be sure to avoid any scaling issues. However this extra equipment can cost thousands, so most business owners are averse to making such investments if they can avoid it.

With cloud computing, you pay only for the resources you use, and as you grow you can scale up the available resources as you need them. Cloud computing lets you scale resources up or down, so costs can scale with your business revenue. Most businesses have seasonal spikes, so you pay more only when necessary and reduce costs during slow months.

A good cloud computing hosting service also offers full support, regardless of the time of day. Hiring personnel to handle problems with in-house equipment would be much more expensive. For instance, if you have an e-commerce store, you’ll be out thousands of dollars if your hardware fails in the middle of the night. With cloud computing, the hosting service automatically monitors and restarts your servers at all hours, for no additional fee.

Finally, cloud computing offers automated backups. Backups are a saving grace in the event of a server crash or catastrophic incident, but managing them is difficult. You not only need to remember to make backups regularly, but you must store them in a safe place. Most cloud computing hosting services avoid these types of issues entirely. First, almost all cloud computing platforms offer some type of built in backup automation solution. Second, the host has plenty of space where you can store your backups. Finally, cloud computing hosts make it easy to rely on these backups when disaster strikes.

Many small businesses have a volatile first few years, especially on the technology front. Fortunately, cloud computing can reduce costs and keep your startup running smoothly around-the-clock. There are several cloud computing hosts to choose from, so do your homework before signing any long-term contract.

For a Cloud Readiness Assessment and to learn more about how Cloud Computing can benefit your business, contact Espire IT on 1300 766 551 or email sales@espireit.com.au

Topic Articles
October 11th, 2014

BusinessValue_Oct08_AFor every business there are multiple keys to success. One of the most important is your staff. If you manage your employees in the right way, and offer them the information and systems they need to do their jobs, you could see business running smoothly and profits on the rise. This is often easier said than done though, as it can be a real challenge to effectively manage employees. That's where Enterprise Resource Planning, or more specifically Human Resource modules, can help.

What are Human Resource modules?

ERP, or Enterprise Resource Planning, is a suite of integrated business software applications (often called modules) that allow companies to track and manage data and even automate some business functions, including Human Resources.

Human Resource modules in particular are used to track different people-related functions, such as planning, payroll, administration, development, hiring, and more. Business services, like Standard Operating Procedures, job postings, news, forums, tracking of work hours, and benefits, etc., can all be unified into one module, which makes overall management and decision-making easier.

Benefits of using HR modules

Businesses that have integrated ERP and more specifically HR modules, have been able to benefit in a number of ways. Here are 5:

1. Automated processes that free up management

A large function of HR, as with many other business processes, is data entry and reporting. If you are trying to develop reports without an integrated ERP system, you probably need to pull data from numerous sources which takes time. This is time that can probably be better spent on more relevant tasks.

An ERP module data, once set up, will be more accessible. This simultaneously makes it easier to enter and pull data together into reports. And because large parts of daily tasks can be automated, you can ensure that what you need to complete is actually achieved.

2. Enhanced sharing of information and collaboration

Because HR is a central function of any business, data related to HR needs to eventually be shared with other teams or departments. Without ERP this likely means you will need to ask different people to share their data and then compile it into a useable format.

With ERP for HR, data is stored in a central location, or brought together to a central location, which means that data from different sources can be shared faster and easier. This also ensures that the right data is shared, thus enhancing overall outcomes and making it simpler for other teams to work together.

3. Management gains a clearer picture of HR

It can be tough to gain a short-term picture of your employee resources, especially when it comes to identifying potential resource shortfalls (e.g., double-booked holidays, employees who are constantly late, etc.) and where improvements can be made. For example, in most modules you can track overtime hours of employees, and receive alerts when overtime is past a certain threshold.

If you spot that one department is consistently banking extended overtime hours, you can move quickly to address this.

4. Data is kept up-to-date

As we've stated above, HR systems usually involve data from various locations. This means that there is always a chance of duplicate or incorrect information. A healthcare ERP module can help ensure that the data is not only correct, but also not duplicated, which can in turn speed up decision-making and enable better decisions to be made.

5. Reduced licensing expenses

Without ERP, your HR team could need five or more systems in order to keep track of everything. Each of these systems will need to be licensed, which can often be a serious investment on your behalf, not to mention the costs of setting up and maintaining these systems.

Because HR ERP modules offer an integrated solution, you pay for one license to cover all of your needs. This reduces overall expenses while also making it easier to budget and maintain.

If you are looking to integrate an ERP solution in your business, contact us today to learn more about how we can help.

Published with permission from TechAdvisory.org. Source.

October 10th, 2014

Security_Oct07_AEarlier this year news broke of one of the most widespread and potentially devastating bugs to-date - Heartbleed. While heartbleed was massive and companies are still dealing with the fallout to this day, news has recently broke of an even bigger potential threat: Shellshock. This is a security issue all business owners, managers, and employees should be aware of.

What exactly is Shellshock?

Shellshock is the name applied to a recently uncovered software vulnerability which could be exploited to hack and compromise untold millions of servers and machines around the world. At its heart, the Shellshock vulnerability is based on a program called Bash. This is a Unix-based command program that allows users to type actions that the computer will then execute. It can also read files called scripts that contain detailed instructions.

Bash is run in a text-based window called a shell and is the main command program used by OS X and Unix. If you have a Mac computer and want to see what Bash looks like, simply hit Command (Apple Key) + Spacebar and type in Terminal. In the text-based window that opens in Bash you can enter commands using the Bash language to get your computer to do something e.g., eject a disc, connect to a server, move a file, etc.

The problem with Bash however is that it was recently discovered that by entering a specific line of code '() { :; };)' in a command you could get a system to run any following commands. In other words, when this command is used, Bash will continue to read and execute commands that come after it. This in turn could lead to a hacker being able to gain full, yet unauthorized, access to systems without having to enter a password. If this happens, there is very little you can do about it.

Why is this such a big issue?

To be clear: Shellshock should not directly affect most Windows-based machines, instead it affects machines that use Unix and Unix-based operating systems (including OS X). So why is this so big a deal when the majority of the world uses Windows-based computers? In truth, the majority of end-users will be safe from this exploit. However, the problem lies with bigger machines like Web servers and other devices such as networking devices, and computers that have had a Bash command shell installed.

While most users have Windows-based computers, the servers that support a vast percentage of the Internet and many business systems run Unix. Combine this with the fact that many other devices like home routers, security cameras, Point of Sale systems, etc. run Unix and this is becomes a big deal.

As we stated above, hackers can gain access to systems using Bash. If for example this system happens to be a Web server where important user information is stored, and the hacker is able to use Bash to gain access and then escalate themselves to administrative status, they could steal everything. In turn this could lead to the information being released on to the Web for other hackers to purchase and subsequently use to launch other attacks - even Windows-based systems. Essentially, there are a nearly unlimited number of things a hacker can do once they have access.

If this is not dealt with, or taken seriously, we could see not only increased data breaches but also larger scale breaches. We could also see an increase in website crashes, unavailability, etc.

So what should we do?

Because Shellshock mainly affects back-end systems, there is little the majority of users can do at this time. That being said, there are many Wi-Fi routers and networks out there that do use Unix. Someone with a bit of know-how can gain access to these and execute attacks when an individual with a system using Bash tries to connect to Wi-Fi. So, it is a good idea to refrain from connecting to unsecured networks.

Also, if you haven't installed a Bash command line on your Windows-based machine your systems will probably be safe from this particular exploit. If you do have servers in your business however, or networking devices, it is worthwhile contacting us right away. The developers of Bash have released a partial fix for this problem and we can help upgrade your systems to ensure the patch has been installed properly.

This exploit, while easy to execute, will be incredibly difficult to protect systems from. That's why working with an IT partner like us can really help. Not only do we keep systems up-to-date and secure, we can also ensure that they will not be affected by issues like this. Contact us today to learn how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Security
October 10th, 2014

BusinessValue_Oct07_A.It seems like September was a big month for mobile payments. From Apple launching a new service to announcements from both Amazon and Ebay, there will soon be a number of new ways businesses can allow their customers to pay via mobile solutions, and an increasing number of businesses are considering switching over.

What exactly is mobile payment?

Most people would define mobile payment as either using your mobile device as a wallet, or using mobile devices to accept payment. Many services allow users to link credit cards to their mobile device and simply scan it over a pay terminal to have their account charged.

Companies on the other hand usually pay a set per-transaction fee in order to use the system; something along the lines of, or slightly cheaper than, most credit or debit-based payment terminals.

If you are considering switching over, here is a brief overview of the most common payment solutions.

PayPal

In late September Internet auction giant eBay announced that they will be spinning off their popular Internet payment system PayPal sometime in 2015. While many users will utilize PayPal to pay online, there is actually a mobile payment solution called PayPal Here, which is expected to grow immensely.

With Here, you get a payment solution app with a card reader that plugs into most smartphones (Android, iPhone, iPad, Android tablets) and allows you to accept multiple types of payment from anywhere you have an Internet connection. You can even track cash payments and record checks.

Vendors can use this app free of charge, however they are charged a 2.7% per swipe fee, based on the amount of the transaction.

Apple Pay

Apple Pay is Apple's recently announced mobile payment system that utilizes NFC (Near Field Communication) on the iPhone 6. Users with an iPhone 6 will be able to link their credit cards to their phone and then will hover their device near a terminal and press their thumb on the device's fingerprint reader to pay.

Your payment information (an account number linked to your card. Apple has noted that actual card numbers are not stored) is stored in the Passbook, and will be accepted at an initial 220,000 stores in the US when it launches sometime in October. There is a good chance that small to medium businesses will be able to integrate this solution into their business in the near future, so it would be a good idea to keep an eye on this.

What is interesting is that many banks have announced that they are considering accepting, or will accept Apple Pay as a method of payment. This means that businesses with an existing NFC payment terminal - which is often provided by a bank - should be able to accept payment (if the bank does of course).

Rumors have it that merchants will not be charged a transaction fee to use this service; details will be solidified when the system goes live.

Square

Square is arguably the most popular, or at least the most well known, mobile payment system. With a card reader that is compatible with most popular mobile devices (Android, iPad, iPhone) users can set up a whole Point of Sale system via the Square Stand and accept a wide variety of payments.

To use this solution, you need either the card reader (which is free) or the Square Stand (which costs around USD $99). For each transaction there is a fee that starts at 2.75% for credit and debit cards.

Amazon's Local Register

Introduced in mid August, this new card reader is aimed at both PayPal and Square solutions. As with these, there is a card reader that can be plugged into most devices (Android, iPad, iPhone) and an app that goes along with it. Businesses with the reader can then use the device to accept payment.

Where this solution differs is that the reader costs USD $10 to purchase. That being said, the USD $10 is refunded towards your first transaction fees upon signing up. The transaction fees are also quite a bit lower. For businesses that sign up before October 31, 2014, there is a flat rate of 1.75% per swipe until January 1, 2016. Any business that signs up after this date will pay a flat rate of 2.5% per transaction (based on the total transaction amount).

Google Wallet

Google Wallet is a hybrid mobile and online payment solution that allows users to add credit cards to their wallet and pay for things either online, or at stores with NFC payment terminals (also called contactless terminals).

While most users who have made a purchase on Google Play, or have used their Google Account to make a payment have used Wallet, this hasn't been the most popular of solutions when it comes to customers using it to pay in-store. The reason for this is because there are only a limited number of devices with the required NFC radio (two to be exact). This system is also currently limited to the US only. Customers around the world can use Google Wallet to pay online however.

There is a good chance that with the recent new announcements and upcoming mobile payment products, Google will be pushing this out to more devices in the near future.

There are other mobile payment system options available, so it is a good idea to contact us before you implement one. We can help you not only find a solution that works for your business, but ensure that it can be integrated into your existing systems.

Published with permission from TechAdvisory.org. Source.

October 9th, 2014

iPad_Oct07_AiOS 8 has been released, and for those who have an iPad 2 and newer, you have likely already upgraded. While the latest version of iOS does bring some great changes, there are reports that older devices have seen a dramatic increase in battery drain. This is never ideal, especially when you might expect a newer version of an operating system to increase battery life. To help, it could be a good idea to track apps using the most battery.

How to see the battery power apps are using on iOS 8

One of the first things you should do when you notice that your battery is draining faster than normal is to look at how much power each app is using. This can be done by:
  1. Tapping on the Settings app.
  2. Selecting General from the menu bar on the left-hand side of the Settings app.
  3. Tapping on Usage which is located in the menu that opens in the right side of the screen. Selecting Battery Usage.
In the window that opens you will be able to see basic battery information like how long you have used the device since its last charge, and how much power has been used. While this is useful in its own right, there is also valuable information about what apps are using the most power.

This data displays apps that are using the most power first, so you can quickly see what apps are power hungry and take action. In iOS 8, a new tab was actually introduced into the Battery Usage tracker, which shows a seven day running average of the most power hungry apps.

Tapping on the tab that says Last 7 Days at the top of the screen will bring this information up. This is useful because it gives you a better view of the truly power hungry apps.

What do I do with apps that are really draining my iPad's battery?

There are a number of things you can do, including:
  • Uninstalling the app: If the app with the highest battery drain isn't overly useful, then possibly the best step to take would be to uninstall it. Another option may be to look for a similar app and give that a try to see if it fares any better on battery use.
  • Change when you use the app: Some apps, like video recording suites, bandwidth or processing-heavy apps like games, drain your battery quickly when they are running. Instead of using them while on battery power, try to use them when your iPad is plugged into a power source.
  • Limit use until the app is updated: If you are experiencing battery drain, there is a good chance that other users are as well. You can either limit the use of the app until an app update is issued, (most updates will usually fix battery issues), or try to contact the developer directly. Take a look on iTunes for the app and you should see developer contact information there.
  • Dim the display: The iPad has a great display, and many apps look good when you have the display's brightness set at its brightest. The issue with this however, is that a super-bright display will drain your battery quickly. Try turning the display brightness down as low as possible in order to slow how fast the battery is drained.
  • Limit network connections: Similar to your display, having Wi-Fi or Bluetooth radios always on will also drain your battery. If you aren't connected to Wi-Fi, or don't have any Bluetooth devices, then it is best to turn them off. The reason for this is because if they are on, they constantly look for a connection which eats up battery power.
If you are looking for more ways to decrease or manage the power drain on your iPad contact us today to see how we can help.
Published with permission from TechAdvisory.org. Source.

Topic iPad
October 8th, 2014

Office365_Oct07_AWhen it comes to integrating Microsoft Office into your company, you are faced with two main options: Either purchasing Microsoft Office 2013 or signing up for the cloud-based version, Office 365. With both of these options you do get access to the Office suite, but there is some confusion over what the main difference is between the two product offerings.

What is Microsoft Office 2013?

Microsoft Office 2013 is the latest version of Microsoft's popular Office suite. With apps like Word, PowerPoint, Excel, and more, it is mostly similar to all previous versions of Office. When you purchase this type of Office you receive a number of licenses allowing you to install this on up to five computers or devices - depending on the version (e.g., Home, Student, Professional) of Office that you get.

You can purchase these products outright, as you have done with previous versions of Office, but Microsoft is really pushing their subscription-based version of Office, what they call Office 365. When you subscribe to the Office 365 version of Microsoft 2013, you get the same software as you would if you purchased it outright, the only difference is you pay for it either monthly or yearly, instead of all at once.

What is Office 365 for business then?

Where it gets confusing for many is that in 2011 Microsoft launched a cloud-based version of Office for businesses also called Office 365. Despite the same name as the subscription-based version of Office 2013, this is a different product that is aimed at businesses.

Office 365 for businesses is a monthly (or yearly) per-user subscription service that offers businesses productivity software, enhanced communication apps like email and video conferencing; guaranteed security; and support for intranet and collaboration solution SharePoint.

With Office 365 for business, companies can sign up for a number of plans. Some of them, like Office 365 Small Business Premium and Office 365 Midsize Business, offer full versions of Office 2013 (including Word, Excel, PowerPoint, Lync, Outlook, Notes, Access, etc) that users can install on their computers or mobile devices. Other versions, like Office 365 Small Business, come with Office Web Apps which can be accessed via your browser.

Which is better for business?

Most businesses will benefit more from Office 365 because of the extra features and enhanced security. Not to mention the fact that the monthly per-user cost is usually lower when compared to licensing the same version of Office 2013 for each individual.

Some other benefits Office 365 for Business include:

  • All users are on the same version of Office: Because Office 365 for Business is based in the cloud and is managed via a central admin panel, you can ensure that all users have exactly the same version of Office, which in turn ensures that your files will be compatible.
  • Reduced licensing costs: If you were to purchase individual versions of Office 2013 for your employees, you could end up paying over USD $399 for the Professional version which can only be installed on one computer. Compare this with Office 365 Small Business Premium which costs USD $12.50 per user, per month and offers the same version of Office, along with more features.
  • Enhanced security and uptime: Microsoft guarantees that Office 365 software will be up and running 99.9% of the time, which means the programs you rely on will be available when you need them.
  • It's more mobile: With Office Web Apps and Office 2013 mobile apps you can take your work anywhere. Combine this with solutions like SharePoint which allow you to store documents in a central location, which makes it easier to access your files while out of the office. Beyond that, if you would like to use the Office mobile apps, you will need an Office 365 subscription.
If you are looking to integrate Office 365 into your organization, or would like to learn more, contact us today.
Published with permission from TechAdvisory.org. Source.

October 3rd, 2014

Security_Sep29_AWith the ever growing number of security threats faced by businesses around the world, the vast majority of business owners have adopted some form of security measures in an effort to keep their organizations secure. But, how do you know the measures you’ve implemented are actually keeping your systems safe? Here are five ways you can tell if your security measures aren’t sufficient.

1. Open wireless networks

Wireless networks are one of the most common ways businesses allow their employees to get online. With one main Internet line and a couple of wireless routers, you can theoretically have the whole office online. This method of connecting does save money, but there is an inherent security risk with this and that is an unsecure network.

Contrary to popular belief, simply plugging in a wireless router and creating a basic network won’t mean you are secure. If you don’t set a password on your routers, then anyone within range can connect. Hackers and criminal organizations are known to look for, and then target these networks. With fairly simple tools and a bit of know-how, they can start capturing data that goes in and out of the network, and even attacking the network and computers attached. In other words, unprotected networks are basically open invitations to hackers.

Therefore, you should take steps to ensure that all wireless networks in the office are secured with passwords that are not easy to guess. For example, many Internet Service Providers who install hardware when setting up networks will often just use the company’s main phone number as the password to the router. This is too easy to work out, so changing to a password that is a lot more difficult to guess is makes sense.

2. Email is not secure

Admittedly, most companies who have implemented a new email system in the past couple of years will likely be fairly secure. This is especially true if they use cloud-based options, or well-known email systems like Exchange which offer enhanced security and scanning, while using modern email transition methods.

The businesses at risk are those using older systems like POP, or systems that don’t encrypt passwords (what are known as ‘clear passwords’). If your system doesn’t encrypt information like this, anyone with the right tools and a bit of knowledge can capture login information and potentially compromise your systems and data.

If you are using older email systems, it is advisable to upgrade to newer ones, especially if they don’t encrypt important information.

3. Mobile devices that aren’t secure enough

Mobile devices, like tablets and smartphones, are being used more than ever before in business, and do offer a great way to stay connected and productive while out of the office. The issue with this however is that if you use your tablet or phone to connect to office systems, and don’t have security measures in place, you could find networks compromised.

For example, if you have linked your work email to your tablet, but don’t have a screen lock enabled and you lose your device anyone who picks it up will have access to your email and potentially sensitive information.

The same goes if you accidentally install a fake app with malware on it. You could find your systems infected. Therefore, you should take steps to ensure that your device is locked with at least a passcode, and you have anti-virus and malware scanners installed and running on a regular basis.

4. Anti-virus scanners that aren’t maintained

These days, it is essential that you have anti-virus, malware, and spyware scanners installed on all machines and devices in your company and that you take the time to configure these properly. It could be that scans are scheduled during business hours, or they just aren’t updated. If you install these solutions onto your systems, and they start to scan during work time, most employees will just turn the scanner off thus leaving systems wide-open.

The same goes for not properly ensuring that these systems are updated. Updates are important for scanners, because they implement new virus databases that contain newly discovered malware and viruses, and fixes for them.

Therefore, scanners need to be properly installed and maintained if they are going to even stand a chance of keeping systems secure.

5. Lack of firewalls

A firewall is a networking security tool that can be configured to block certain types of network access and data from leaving the network or being accessed from outside of the network. A properly configured firewall is necessary for network security, and while many modems include this, it’s often not robust enough for business use.

What you need instead is a firewall that covers the whole network at the point where data enters and exits (usually before the routers). These are business-centric tools that should be installed by an IT partner like us, in order for them to be most effective.

How do I ensure proper business security?

The absolute best way a business can ensure that their systems and networks are secure is to work with an IT partner like us. Our managed services can help ensure that you have proper security measures in place and the systems are set up and managed properly. Tech peace of mind means the focus can be on creating a successful company instead. Contact us today and see how we can help. 1300 766 551 or email sales@espireit.com.au

Published with permission from TechAdvisory.org. Source.

Topic Security
October 3rd, 2014

Hardware_Sep29_AComputers and mobile devices might be high tech but they are still exposed to dust and grime and get dirty after a time. While for many a slightly unclean screen is a minor annoyance, neglecting to clean your devices could result in a decrease in longevity and possibly performance too. Once you commit to regularly cleaning your tech equipment it is important that you know how.

Cleaning desktop monitors

The monitor on your desktop is what many people spend the majority of their days in the office looking at. A clean monitor makes it easier to see your desktop more clearly. The best way to clean your monitor is to turn it off first, then take a microfiber cloth (these can be purchased at many optical stores as well as computer stores) and gently rub in a circular motion.

If there are still spots, then dip the cloth in a tiny bit of water – don’t spray the water onto the screen – and try cleaning again. It is important that you don’t press hard on the screen, as this could damage your monitor’s pixels. Also, it is not a good idea to use paper-based products like paper towel or tissue, as they will not only leave residue, but may actually scratch the monitor slightly.

Cleaning mobile screens

Mobile and other touch screens usually will get your fingerprints all over them, making it harder to see what you are looking at. The best way to clean these screens is with a microfiber cloth. For tougher to remove spots you can dip the cloth into a small amount of water and then gently wipe the screen. Don’t splash water onto it before cleaning, as water could get inside the device, which will likely void the warranty while potentially ruin internal components.

Some people suggest rubbing alcohol to remove fingerprints and disinfect the device. While this will be ok for some screens, many manufacturers recommend against it because the alcohol can eat away at the protective film on some devices.

If you notice that there is a lot of dust or gunk on the edges of your screen, or even in cracks, you may need to take the device into a mobile shop for further cleaning. Do not open the device yourself as this could void the warranty.

Cleaning your keyboard

Our fingers are touching keyboards almost all day, and after a while you will notice that your keyboard gets a bit grungy, with debris and dirt even between the keys. Before you do start cleaning, be sure to unplug the keyboard, or turn it off if it is wireless. To clean the upper parts of the keys – where your fingers strike the keys – try dipping cotton swabs into rubbing alcohol and then cleaning the keys with a gentle rub.

To clean between keys you will need compressed air which can be purchased at most office supply and computer stores. Spraying in between keys should be enough to get rid of most of the dust and grit.

Cleaning your mouse

Like the keyboard, the mouse can get quite dirty too, with grime from your fingers and dust in general. The best way to clean a mouse is to first unplug it and then use cotton swabs dipped in rubbing alcohol to gently clean it. You should not need to open your mouse and most models are designed to not be opened by users.

Cleaning your laptop’s body

If your laptop’s body is dirty the most effective way to clean it is to turn it off, unplug it, and clean it with cotton swabs dipped in rubbing alcohol. Some online articles recommend using a Mr Clean Magic Eraser, or similar cleaning tool. While this does work, it acts in the same way as super fine sandpaper, so you have to be careful that you do not end up actually lightly scratching the body.

Cleaning your computer tower

Some people may want to clean their desktop computer’s tower. While this is doable by taking a slightly damp microfiber cloth and wiping down the front and side of your tower, we strongly recommend avoiding the back, and certain areas of the front, as there are ports and components that could be easily damaged.

As always, be sure to disconnect the power source and all wires before cleaning, as any water damage could ruin your computer.

Cleaning the inside of your computer

Dust will eventually get into the inside of your computer and could clog up cooling fans, causing them to stop working properly. This can potentially lead to other components overheating. The internal components of your computer are extremely fragile and need to be handled with great care. Do not take the case off of your computer as this usually voids your warranty.

For all of your computer needs our technicians are here to help. Contact us today and see how we can help. 1300 766 551 or email sales@espireit.com.au

Published with permission from TechAdvisory.org. Source.

Topic Hardware