Considering Outsourcing your Company's IT Support

It does not take long for a company's communications infrastructure to become a complex mix of networks and connections. The rapidly falling cost of communications hardware has let organisations upgrade their networks to take advantage of better performance and new features. However, there is a downside: increased cost in the management of those high-performance networks. Plus, in-house technical specialists are needed to control the voice, data, Internet and video links the company needs. Both small and large organisations can easily find themselves running an internal communications networks business unit. 

Outsourcing the operation of the communications network lets companies focus on their own business, rather than trying to manage a large network. Outsourcing does not just reduce capital expenditure costs – it relieves companies from the burden of managing a large, complex network.

Espire IT specialises in helping small to medium businesses (SME's) achieve the best results using their IT infrastructure to streamline business processes and performance. We are currently helping a number of SME's relieve the burden of having full time and costly internal IT employees, while obtaining the best advice and expertise in today's technology market. Some of our clients outsource a just a small portion or sometimes all of their IT support to us but they all benefit from having:

• Business Grade IT Support
• Guaranteed Response Times
• Expert Technology Advice
• Centralised Documentation
• Broad Business Knowledge
• Friendly Customer Service

How do you know when your company is ready to outsource?

Please consider the following factors when deciding to outsource:

• Financially it is cheaper to have the IT function outsourced than have full time employee/s.
• IT has become a function that wastes valuable time of non IT staff within your business.
• The skills required are so specialised that it is impractical to have a regular non IT employee responsible for this role.
• Some IT staff are falling behind new technology advances and are not able to advise and deliver appropriately.
• Business is spending large sums of money on consultancy advice to cover internal IT department skill shortages.
• You have a project and you need regular IT support.
• IT is not a business function that internal people enjoy performing.
• Company's core business is suffering due to unreliable and under performing IT systems.
   

If any of the above factors describe the driving force behind the consideration to outsource then a confidential discussion with one of our friendly consultants is recommended.
 
If you would like to see how we can assist your business please do not hesitate to contact one of our friendly consultants on 1300 766 551.