When it comes to making IT equipment purchases, a part, is a part — right?

The answer is no.

It's true that, on face value, a part number you buy from Espire IT will buy you the same piece of equipment from another vendor. In fact, in many cases, that same part number purchased somewhere else could even cost you less.

What's markedly different about a part number purchased from Espire IT is the valuable support services that come along with it. It's these services that our loyal clients have come to rely upon when making important IT decisions and implementing their most critical systems.

And, it's these services that set us head and shoulders apart from an ever-growing number of alternative options in the market.

A closer look at what you get for your money when you buy equipment from Espire IT quickly reveals that if you are not getting the same enhanced services that we incorporate into every sale, a pure part-for-part-comparison is a lot like comparing apples to oranges.

We Make Sure the Equipment You Buy Is Correct.

On-site engineering and design assurance are some of the most valuable services we offer our clients. By carefully evaluating the specifics of your current systems and requirements, we are able to make the right choices for your network. Whether we are making individual product recommendations, or designing a complete network solution, Espire IT guarantees that the equipment we have specified for your network will fulfill the technical and functional requirements you define for your project.

If the Equipment Fails, We Replace It.

In the event of a hardware component failure— either out of the box or during the first thirty (30) days of equipment operation— Espire IT provides its clients a no cost replacement part; thereby eliminating the normal waiting period for repair service turnaround from the manufacturer. We bring replacement equipment to your door and provide the services necessary to get you back up and running as quickly as possible. This important product coverage period begins on the first day of beneficial use by our clients.

When You Need Qualified Phone or On-Site Support We're There.

Espire IT's Technical Assistance Center (TAC) provides free technical support to clients who experience issues during the first 30 days of equipment operation. A support call placed with our TAC is handled by certified engineers who have both product knowledge and practical experience in the implementation of the technology you have deployed. When needed, an Espire IT engineer will come on site to resolve any issue that can't be handled through remote methods. This valuable support period begins on the first day of beneficial use by our clients.

We Stand Behind Our Work.

Espire IT provides an unconditional, thirty (30) day guarantee on its installation services, covering all technical services provided by the company. During this period, any issues pertaining to work we've performed will be prioritized and resolved. This warranty period begins the first day of beneficial use by our clients.