ESPIRE IT

Get Espire IT.

As your IT advisor, Espire IT helps you build the right technology infrastructure that will serve your priorities and best interests. We do this by developing a clear understanding of where you are now and where you want to go, and then provide accurate assessments of which technologies will best enable your business to reach those goals.

During this process, we help you take advantage of technological opportunities, providing sound design recommendations and strategy based on the industry's most forward-looking information and options. We implement these solutions using a distinctive combination of proven products, time-tested methodologies and a customer-centric service approach.

At a time when so many of the things you do—your core capabilities—are centered around your IT systems, the kind of technical advice you receive when making decisions can either "make or break" your organization. Working with Espire IT minimizes the ever-growing risks involved in making important IT investments.

Our defining strength is our ability to understand current and future technologies, along with the operational implications of using them within your network. For you, this means the ability to confidently leverage the power of advanced technology to transform the way you do business.

We Listen.

Understanding the goals of our clients is one of our most important objectives. We pay close attention to the things you have to say— about what you want to accomplish and the challenges you face—then translate this into the recommendations we provide.

Our approach to each project includes a unique design process that incorporates identifying key issues, evaluating technology options and planning for all technical aspects of your project. At the same time, we examine how to most effectively allocate your budget and look for opportunities to leverage your existing infrastructure.

Our broad base of vendor resources and multi-vendor network expertise ensure that design and purchase decisions are always made based on your specific objectives and best interests.

Our strength in network design plays a key role in how your system will ultimately perform, including its total cost of ownership.

We Deliver.

The concept of accountability for results is one that Espire IT embraces and is an important part of our commitment to each client. For you this means a practical, no-nonsense implementation plan, an efficient integration process and the seamless hand-off of a system that does what you need and expect.

We take a Best Practices approach to the management of each project, with plans and schedules designed to minimize downtime and disruption to client operations. Our technical team takes ownership of every aspect of your project and is held responsible for its ultimate success. During the important transition period after installation, we provide priority access to support resources and cover all technical work we've performed with our unique Performance Guarantee.

Before we recommend a solution, it's first tested in our labs and in real world operating environments. Nothing goes into a client's network before it's been thoroughly evaluated.

We Respond.

We believe that providing fast, accurate responses to questions and issues reported helps you make the most of your network investments. In support of this philosophy, our Technical Assistance Center (TAC) provides clients easy access to a support team made up of certified engineers with strong product knowledge and real-world experience with converging network technologies. Through our TAC we offer all the services necessary to keep your network up and running at peak performance including multi-level help desk support, on-site engineering, remote troubleshooting and monitoring, warranty fulfillment and technical training. Our support resources are designed for client flexibility, so they can be used to supplement your own in-house program, or as a complete outsourced solution for systems management and maintenance.

"Creating a quality network solution has everything to do with who we are and our commitment to developing a lasting asset for the client. At the end of the day, we know every project is a reflection of us."

We Anticipate.

Too often, organizational growing pains and limited resources can make the tasks of meeting short-term needs and planning for longer-term goals seem like mutually exclusive propositions. As your technology advisor we take a "bigger picture" view of your networking projects—anticipating that just like technology itself, your needs will be continually evolving.

By applying our emerging technology insights, strategic planning and design methodologies that favor standards-based solutions, we are able to deploy networks built for interoperability, expansion and upgrade. This prevents the need for forklift technology overhauls and gives you the agility needed to manage future demands on IT resources.

We work to build long-term relationships based on trust and satisfaction. A large part of our new business comes from client referrals.